# Installing newgen and staff facepacks > Documentation release: **FMRTE 26** (published release). Facepack Installer links images to people in your savegame through a `config.xml` file. It is free, but you must supply the facepack; it does not generate images. ## Before installing [Load your savegame](https://docs.fmrte.com/26/getting-started/load-game.md), then download and extract a compatible facepack. Choose its image folder, not the archive.  ## Install a small test set 1. Open **Facepack Installer** from the toolbar. 2. Choose **Facepack Folder** and check the detected pack type and face count. If it says **No facepack found**, check the extracted folder. 3. Check **Game graphics Folder**. Use **Open** to inspect it. 4. Select **Copy to game graphics folder**, or copy the finished pack and `config.xml` there yourself. 5. Choose **Target Persons**. Use **Custom → Customize** for a few people, or a group such as newgens, players or staff. 6. Choose the mode below and whether to **Allow Duplicates**. 7. Select **Install** and check the installed, preserved and missing-person totals. 8. Confirm the images and `config.xml` are in the graphics folder. | Mode | Effect | | --- | --- | | **Preserve** | Keep existing mappings | | **Override but preserve missing persons** | Replace selected mappings; keep those outside the selection | | **Override** | Replace existing mappings in scope | **Allow Duplicates** lets more than one person use the same image. Leave it off if every person should have a different face. ## Make FM26 load the new mapping Reopen the same person's profile in Football Manager to check the face. If your game offers graphics-cache or skin-reload controls, use them. Otherwise, restarting the game is a diagnostic step; a universal refresh sequence is not yet confirmed. If the face remains missing, check the files below before reinstalling with Override. ## Add more faces later Use **Preserve** to keep current faces, or **Override but preserve missing persons** to replace selected ones. Compare installed, preserved and missing totals after each update. ## Game graphics Folder is blank, missing or wrong The destination comes from the running game's user-data folder plus `graphics`. It is read-only. **Facepack Folder** is the source pack, not the destination. 1. Load the correct savegame in both apps and reopen the installer. 2. Use **Open** to check the destination, especially with redirected Documents or a custom user-data location. 3. Create a `graphics` subfolder there if it is missing. 4. Keep the extracted images and completed `config.xml` together inside it. If the destination is blank or points to another installation, report both paths. Changing the install mode does not fix a wrong folder. ## Italmed, SAMed or a dictionary-key error Update FMRTE and check that the pack is supported and fully extracted. If the error remains, report its exact text, pack name, detection result and install mode. Deleting `config.xml` is not a general fix. ## Installation succeeded, but the face is still missing Check one person from start to finish: | Check | What must match | | --- | --- | | Person | The unique ID in the loaded savegame | | Mapping | That ID in `config.xml` | | Image | The mapped file exists relative to the config file | | Destination | The pack is inside this game's graphics folder | | Display | Football Manager has refreshed the graphics | Installation totals describe the files processed, not whether Football Manager displayed them.