<!-- Source: https://docs.fmrte.com/26/help/licensing | FMRTE official documentation -->

# Licensing and activation

> Documentation release: **FMRTE 26** (published release).

Browsing and searching are free. Saving edits requires an activated license.

## Account, key and activation are different

| Item | Meaning |
| --- | --- |
| **Account** | Your sign-in for fmrte.com and the app |
| **License key** | Your product entitlement |
| **Activation** | Using that entitlement on a computer |
| **Single license** | A lifetime license for one product |
| **Subscription** | Product access during the subscription period |

Check **Client Area → Licenses** for your entitlement and available activations. Keep your license key private.

## Find your license

Sign in at [fmrte.com](https://www.fmrte.com/) and open **Client Area → Licenses**. Licenses appear after payment is confirmed. If a confirmed purchase is missing, contact support before buying again.

## Check the current state

Open **Settings → General → Status**. Look for **License Installed and Activated**, or choose **Activate** if it says **Not Licensed**.

![Settings showing an activated license](https://docs.fmrte.com/img/fmrte26/overview/settings.png)

## Activate with your signed-in account

1. Select **Sign in** in the toolbar and sign in to your account.
2. The app tries to activate an available license. If the profile menu still shows **Activate**, select it.
3. Check the license status in Settings.

For **No License Available**, check your Client Area or use the key-based wizard below.

## Activate online with a key

1. Open **Settings → General → Status → Activate**.
2. Choose **I want to activate it online** and select **Next >**.
3. Enter your key and select **Next >**.
4. Wait for **License installed. Activation complete.**, then close the wizard.

## Activate a computer that is offline

You'll need another device with internet access to generate the license file.

### 1. Generate activation data on the FMRTE computer

In the activation wizard, select **I want to request a license file (offline activation)**, enter your key, and choose **Copy to clipboard** when the request appears. Transfer that complete text to the connected device.

### 2. Generate the file online

Open [Offline activation](https://www.fmrte.com/offlineactivation/), paste the request and follow **Next / Generate File**. Transfer the downloaded `.bin` file to the FMRTE computer.

### 3. Install the license file

In the wizard, choose **I have a license file I want to install**. Select **Browse...**, choose the `.bin` file and continue until activation completes. Check the license status in Settings.

## Fix a specific activation error

### Maximum activations: `-201`

Open **Client Area → Licenses**, select the license, then **Request more Activations**. Extra activations are subject to approval.

### The offline license file is too old

Start a fresh offline request and generate a new file. An expired activation file does not necessarily mean your license expired.

### Online activation cannot reach the server

Try offline activation. If that also fails, send support the exact error without your key or activation data.

## Get account or activation help

Use the [support portal](https://support.fmrte.com/) for missing purchases or activation problems. For account closure, use [Delete my account](https://support.fmrte.com/support/solutions/articles/33000266282-how-do-i-delete-my-account-).
