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Troubleshooting

Start with the problem below. If it continues, use the support report template.

FMRTE does not start​

Install the current download for your platform. If Windows Security blocked it, check Virus & threat protection → Protection history.

If you're unsure about a detection, leave the file quarantined and send support the detection name and download link. Do not add an antivirus exclusion as a general fix.

Load Game cannot find or read the savegame​

  1. Fully load your savegame in Football Manager.
  2. Check your exact game edition and update in the download's Supported Versions list.
  3. Update FMRTE if a compatible release is available.
  4. Select Load Game again and leave Football Manager running.

If your game update is not listed, wait for a compatible release. Debug Mode and experimental features do not make unsupported games compatible.

The error says FMRTE is for Football Manager 26 only​

Update FMRTE, especially if you use BepInEx or another mod loader. If the message remains, compare a run with and without the loader and report both results.

Windows reports access denied or asks for administrator privileges​

Update first. If the same access error remains, close FMRTE and try Run as administrator. Report whether that changes the result; administrator mode is not required for every launch.

License or Save is unavailable​

Check Settings → General → Status → License. If it says Not Licensed, follow Activation.

If activation completed but the status did not change, reopen FMRTE once. If it still fails, send the wizard result and relevant log to support, without the key.

Current Screen or miniFMRTE shows the wrong player​

Current Screen opens the player you are viewing in Football Manager. Show in-game opens the player in Football Manager. Detection may fail on some game screens.

Check the player's name, club and unique ID. If the wrong player is shown, search by name in FMRTE and open the matching result.

Int Caps or Int Goals stops at 200​

The Int Caps (international appearances) and Int Goals (international goals) search inputs are capped at 200. Players can exceed that total. Search for them by name instead.

A preset cannot extend the search input limit.

A changed value did not stick​

  1. Select Save Changes on the current FMRTE page.
  2. Select Reload to check the saved value. If the old value returns, check license status and validation messages.
  3. Reopen the matching screen in Football Manager.
  4. Save in Football Manager to keep the edit.

If the value changes only after time advances, the game may be recalculating it. See ability values or the relevant feature guide.

For currency or columns, use Settings won't save. For Corporate Facilities, use the zero-value checks.

The updater finished, but FMRTE still shows the old build​

Close the running app and reopen the installed copy. Check that your shortcut does not point to an older extracted copy or another edition. If it remains old, report the displayed version and updater result.

Matching builds still fail on Linux or Steam Deck​

Include the exact game edition, store, public/beta branch, FMRTE package, Linux/SteamOS version and loading error. Check platform requirements before changing system settings.

Move to club cannot create a contract​

  1. In Football Manager, offer a player a new contract. For a loan move, arrange or extend a loan instead.
  2. Retry the move in FMRTE.
  3. If needed, restart Football Manager, load the savegame and retry once.

Check the resulting club and contract. Report persistent failures rather than repeatedly applying the move.

“Unable to open process” on macOS​

Full Football Manager and Touch have different process protections. A working Touch setup does not establish support for the full game.

Ask support for the procedure matching your Mac chip, macOS and game edition before changing System Integrity Protection (SIP). Disabling it reduces security; an older workaround is not a universal solution.

If support directs you to Recovery, use Apple's instructions: hold the power button for startup options on Apple silicon, or Command-R at startup on Intel.

A content file or image does not appear​

Prepare a useful support report​

Find logs under Settings → General → Advanced → Open Log folder → Open. Send account issues to the support portal and reproducible defects to the bug tracker.

Support report template​

Copy this and add relevant logs or screenshots. Include license status, never the key.

What I am trying to do:
FMRTE edition and full version:
FM edition, store, full version and public/beta branch:
Operating system (and Mac chip if relevant):
Savegame loaded in both apps: yes/no
License status:
Mods or mod loader:
Affected person/club/competition and unique ID:
Game date and league setup, if relevant:
Frozen player/staff? Which properties?
Steps to reproduce:
1.
2.
3.
Expected result:
Actual result and exact error:
Relevant log/screenshots: