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Frequently asked questions

Find the answer by symptom

ProblemGuide
Settings or currency won't stay savedSave the Settings tab
Preferred moves change backPreferred moves and saving
I can't register a playerRegistration rules
AFC or Sudamericana registration is missingContinental registration
The board caps my wage offerMax Wage (aprox.)
Corporate Facilities returns to zeroLeague-data checks
Columns disappearColumn settings
Favourites disappearPlayer favourites
Current Screen opens the wrong playerCheck the player shown
Understanding player abilityCA, RCA and PA
Graphics folder or faces are missingFacepack checks
Italmed, SAMed or dictionary-key errorPack checks
A feature or control is missingFeature availability

Is FMRTE free?

Searching, browsing and Facepack Installer are free. Saving edits needs a license.

Which game or platform do I need?

Check Supported platforms for your game edition and update.

Do I open my save file in FMRTE?

Open the savegame in Football Manager first, then select Load Game in FMRTE.

What is the difference between saving in FMRTE and saving in FM?

Save Changes updates the running game. Saving in Football Manager keeps those changes in the save file.

Can I undo an edit?

See Recovery options.

I saved an edit, but cannot see it in the game

Reopen the same player's screen and follow the saving checks.

Why do player attributes change back?

Follow the saving checks. If attributes change after the game advances, see ability balancing.

My player still cannot play after I healed them

Read the game's reason. Injuries, bans and registration are separate.

Does the Facepack Installer generate faces?

No. It assigns images from a facepack you provide.

Why did changing a name affect another player?

Names can share text records. See name-editing limits.

Where are Clone, History or another feature from an old guide?

Check Feature availability; older tutorials may describe different controls.

Should I turn on Debug Mode?

Use it when support asks for a diagnostic log. It is not a general fix.

What about achievements or online play?

Achievement outcomes and online host/client compatibility are not confirmed here. Check with support for your setup.

What should I include in a support request?

Use the support report template for versions, steps, errors and screenshots. Keep license keys private.